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Customer reviews 2
M
Michael Campbell
United Kingdom
DON'T BUY FROM EMMIOL
I bought 7 pairs of jeans and needed to send 2 back because they were way too big. The site said hips were 40" but the real measurement came to more than 44". Support said I should give them away and gave me a gift card for 15.00, then said I could get 15% off for keeping them. Even though they shipped from New York they expected me to send them back to China (postage cost a lot). In the end, after I filed a dispute with my credit card company, they offered to refund 80% only if I withdrew the dispute. They don't accept returns and you'll have a hard time sending anything back-I am a very dissatisfied customer--check reviews before you order--or better yet, DON'T BUY FROM EMMIOL! They didn't respond to my request to send them back to New York. They tried to rip me off by saying they'd refund me only if I canceled the dispute. They weren't honest at all. I wish I could rate them 0 stars, I would.
T
Trang Lim
Canada
avoid shopping on this site
I bought 4 things and just got two. One took 6 weeks to arrive and the link for tracking sent me to a website that was in a different language. I kept getting messages saying items were unavailable and to choose something different. I requested a refund and now they aren't replying! This has lasted for months. I attempted to dispute the charges with my bank but they provided them with details on the two things I got and because they can't see what's in the packages the bank rejected my claim. Avoid shopping on this site! I am seeing a lot of other reviews that mention the same issue. I wish I had checked the reviews before I ordered.