Canada
Awful customer service and poor quality
I have a 1998 Jeep Wrangler with a faulty PCM that has codes related to the 02 sensor. 02 sensor and the wiring checked out fine at the dealership. The car runs fine. Solo Auto sent three replacement PCM. None of them functioned so I returned them. When the engine was cold the first one had codes for high battery temperature, high voltage in the intake temperature sensor, coolant temp and an issue with the throttle position sensor. The second one had no codes, it started but then the tachometer and other gauges quit working and the engine shut off. The third one had no codes and it wouldn’t start. For each replacement, I put back the original PCM and the car runs fine. Throughout this time, Solo ignored my messages and didn’t provide any explanation for the defective units. After I sent back the third unit, I requested a refund multiple times. I got no reply. When I called, they told me the "girl" was out until 1 PM. They said they would get back to me about a refund update. But they never returned my call. I opened a claim with PayPal. They found no case and should have simply refunded me. Awful customer service and obviously poor quality.