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Customer reviews 2
A
Akosua
United Kingdom
good service but needs better support
I use it with some other stores, with only 1 account per payment. It's a good platform most of the time though the exchange rate seems a bit low for some currencies. I hope there are more support people like Von who handles issues and calls back and sees things through. The main issue is that it's quite hard to reach support by message. I would like to see this service get better.
S
shaniqua914
United States
SYSTEM MEANT TO ANNOY USERS
They really complicate things for people to set up their accounts only to get the money they are owed.
They push this account on users from ebay, and they basically keep your money hostage until they finish pointless tasks.
Not even my banks have been this frustrating.
I gave them all the info they wanted so I can take out MY cash, and they keep asking for more.
I gave them a picture with a VERY CLEARLY visible date, but they say it’s not clear.
The entire system is EXTREMELY frustrating and I can’t emphasize that enough.
I have never seen a system meant to annoy their users.
Not paypal, not Wise, not any bank I've worked with before, just this one, payoneer..
It’s not surprising that the only way they get customers is by forcing the "service" down the throat of ebay users. Because otherwise they wouldn’t have any users..