Payment Service

SecurTel

securtel.us

SecurTel provides telephone calling services to the families and friends of inmates.

Ratings at a glance

1.0 / 5

Bad

Based on 1 review

A rating is one part of the picture. Read the individual experiences to find what matters to you.

Customer reviews 1

H
Hayley R

United States

This site is a scam

This is surely a scam, right when I needed to contact a prisoner. They CHARGED my card for $45 and when I requested a refund the next day they CHARGED my card again for $14.99 after they said they would return $31 but I never got it. Scam! Before I could even complete my profile I was IMMEDIATELY CHARGED close to $50 they won’t even provide a full refund. This site is a scam. They take your money without warning you they will and then when I contacted them they told me they could only give back 30 of the 45 I paid. You just gave them money without knowing you were giving them money. They have a 15. Non refundable payment. It's very frustrating since when I reached out to them they said it’s in their policies. But I never accepted any terms or agreed to anything… I will do whatever I can to take this company down. They have created a big issue. It’s unjust and totally wrong..

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