D
Duc L.
United States
worst customer service I have ever experienced
I bought a bracelet that was delivered to the incorrect address via Evri. This happens often with Evri. So I usually reach out to the shops to help in locating my order and get it sent to me. Oxygen Boutique claimed I was lying, threatened to call the police, wouldn't check into it with Evri and didn't offer a refund. I received several rude and nasty emails.. It was the worst customer service I have ever experienced and after that, I decided to post my review on trust pilot. Like other buyers who had problems with help from Oxygen Boutique, I am asking for a refund via the Consumer Ombudsman and the Resolver service.. Fingers crossed!