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Home Goods & Furniture Stores

Home Cinema Center

homecinemacenter.com
3.0
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Ratings at a glance

3.0 / 5

Average

Based on 2 reviews

A rating is one part of the picture. Read the individual experiences to find what matters to you.

Customer reviews 2

T
Tyler W.

United States

my go to furniture dealer from now on

I was unsure about buying furniture for a few rooms online, but the discounts were great so I decided To give it a try. Honestly, I haven't had great experiences when ordering large home items online, UP UNTIL NOW. The customer service at HCC was really good. From making the first order, until delivery, I couldn't have asked for a better experience. They not only had the specific items I needed at the best prices I could find anywhere, from local furniture shops To all the cheap online furniture sites, but they also gave me solid customer support. HCC will be my ""Go To"" furniture dealer from NOW on. I’m really happy I found them!

C
Carol

United States

Can't reach HCC for a repair

I bought a three-year warranty for $500 on my sectional. One of the recliners broke within a year and I can't reach HCC for a repair. It's been more than a year since I got in touch with them about the repair. The only option to reach customer service is via email since their main phone number is only for sales. I have sent many emails requesting a repair, but I still haven't gotten a response from HCC regarding this issue for over a year. The person that answers the calls is unfriendly and indifferent to customers and clearly doesn't care about any problems you have with their items.

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