United States
this is a shady company
This is one of those shady companies that sits beneath real businesses, hoping you'll end up there: they even use the names of real businesses and that was my error. I was searching for a reliable local florist, and they actually used the florist's name and so I got pulled into this mess that I am still trapped in. They canceled my order, no one answers calls at their so-called customer service, but I eventually got in touch with someone after five days who claimed a refund was issued, which was a total lie. And today I was even more insulted by a letter saying I didn't get how banking and the Internet worked, and that I had received another refund, which was a lie. This was a present for my sick mom for Mother's Day, and I've seen your reviews, all of you, and feel much sympathy because flowers often come with a tough time. So for people to take advantage of these weaknesses is really shameful. My husband is an attorney, and he has begun to take the first steps to expose them for being fraudulent. We talked a lot today and decided that whatever we buy online, we will look into it first, unless it's from a trustworthy company. I am completely shocked and disgusted by these folks, and I hope we can all take them down. We are going to get my money returned and I won't stop there.