Ratings at a glance

1.5 / 5

Bad

Based on 2 reviews

A rating is one part of the picture. Read the individual experiences to find what matters to you.

Customer reviews 2

J
Jo

United States

JD ought to be ashamed of themselves

Bought 2 pairs of trainers for my grandson's Christmas at the start of December. A message came on 2nd December saying my order was running late with DPD and they'd tell me when it'd arrive. I kept looking but heard nothing. Today I rang since Christmas is next week and was told that my parcel had gone missing and all they could offer now was a refund. I tried ordering again through their site but the sizes I need have sold out. I'm desperately trying to get the items somewhere else but can't get them in time now for Christmas. JD ought to be ashamed of themselves. If I hadn't called, no one would've bothered to tell me. I'll never shop with them again

J
joanna novak

United States

they were pretty disrespectful

I gave it one star since I couldn't put zero. I placed an order to grab some shoes and it wasn't ready after two hours of waiting. I called several times to check on it and they disconnected on me and I was treated badly. The manager eventually told me to head to the store. When I arrived they kept saying it wasn't ready, and there were about three customers in the shop. None of the employees were friendly to me and were pretty disrespectful. And stop with your resting face and the attitude before speaking to customers like that. I will never recommend this place to anyone or buy from there again...

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