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Customer reviews 2
C
Chen N. Tan
United States
don’t pay them until you check
The lesson here is: don’t pay them until you check how they filed your insurance claim! If you happen to pay them, it can be really hard and take a lot of time to recover any over-payment.
I messed up by paying the bills whenever SimonMed told me to. They filed claims with Medicare so that Medicare payments were low or nothing. After I asked about it Medicare looked at the claims and paid their share. The result: I paid SimonMed over $800 too much - they acknowledged this amount but for 2 months I can't get a refund. Whenever I call they say: we are working on it and it will take another 45 days..
N
Nathan Burton
Australia
this place is TERRIBLE
This place is TERRIBLE. It's a pretty badly run business.
I got sent to this place for an Xray. The frustrating part is, you can't book appointments for X-rays; you simply have to show up during their business hours. I called to check about their hours, but calling just gives you an automated system (I. E. there's no way to talk to anyone to get answers) and it points you to the website. The website lists each location's hours and they're totally WRONG. So, when I took an afternoon off work to drive out to Irvine for an X-ray, I was shocked when I arrived and found out they weren't doing X-rays. I told them that the website said they did them. The workers said they're too cheap to update their website and hadn't corrected the hours.
That's just not okay with me. A real business shouldn't post WRONG hours. How many other people have wasted time making the whole trip to this lousy place?