Ratings at a glance

4.0 / 5

Great

Based on 2 reviews

A rating is one part of the picture. Read the individual experiences to find what matters to you.

Customer reviews 2

P
PAULINE R

Australia

a bit of an emotional ride

-Before the first appointment: Completed the quick quiz on the site which suggested I might have adhd and could need help and showed me one provider's schedule. Completing an intake form (medical history and marking symptoms) took me around 3 hours to finish (counting the time I got distracted), it would probably only take 20 minutes of focused time, haha. -First appointment: The provider seemed quite informed. He stressed not linking adhd to academic performance. He highlighted the significance of sharing early childhood experiences with adhd symptoms. I felt more ready to discuss the last few years and how my current situation got worse so I was a bit worried I might not remember the right details fast enough. The provider frequently cut me off while I was talking (I tend to tell stories in a bit of a complicated, long-winded way as I’m trying to organize my thoughts) to ask follow-up questions or clarifications. I think since the evaluation is 30 minutes long he was trying to keep things moving and get straight to the point (could be viewed as a good or bad thing depending on the person.). I was feeling okay so it didn’t bother me much but it might have been more annoying if I was feeling cranky or anxious. After about 20 minutes the provider told me I’m confident you have adhd without much hyperactivity based on what you told me and then we spent the last 10 minutes walking me through what medication I’d be prescribed and when to take it and why, and suggested adding therapy. -After the first appointment: The provider gave me a document that had the notes he took, the diagnosis and the treatment plan. I set up a follow-up appointment for next month but I’m free to message anytime if I have any questions or concerns. I checked with my pharmacy before getting the prescription to see if it was ready. The last few weeks have been a bit of an emotional ride so I’m glad to answer any questions you have to help you avoid some stress or anxiety!

A
Andre

United States

annoyed about the cost

Klarity is an okay service, although I am really worried about the cost. I’m not positive if this is because of Klarity rules or my provider's guidelines, and it's annoying. My provider hardly gives any help, even though he does what I need right now. I got a prescription for a medicine that helps and I just want a refill prescription so I can keep feeling this way. So far, my provider just hops on the call, checks if I have any thoughts of self-harm or hearing things, and then goes. Not even a 5-minute chat, and that’s okay. I just feel annoyed that I have to pay so much for a 2 sentance "conversation" with a provider. How long will I have to keep this up before I can just get my refill and stop wasting my cash on "service?"

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