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Customer reviews 2
B
beverly.m
Australia
a solid pet insurance policy
I can't imagine having another dog without Pets Best Insurance. They handled each claim I've submitted quickly and put the payment straight into my bank account. They're a great company. They handled my claims with no problems. Really helpful with answers when I phoned. Thank you because in a tough time it's great to get knowledgeable answers from someone. Good price, fast service, great coverage. It is a good pet insurance plan - the site is simple to use for claims. Their coverage is really clear. Reasonable prices. Renewing each year costs a bit more but worth it.
J
Jesse Hansen
United States
claims take too long and premiums rise
They are much too slow at handling claims and it keeps happening since Covid. At first, it took a few days to submit my claim because the service wasn’t working. After that it took three weeks for it to be approved. It IS costly. A $40 jump within a year for a young dog is hard. Premiums keep rising and service keeps getting worse. I still haven’t gotten the money.