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Customer reviews 2
W
Wen J
United States
satisfied with the outcome
June 2025: Update: I posted bad online reviews because I was really upset with the help I was receiving from different employees at Cabin Depot. The owner stepped in and asked questions to understand the problems, and then guided employees and the partner supplier on how to fix things. We now have a working PV, inverter, and battery system that has been functioning well. It took from September 2024 to May 2025 for the setup, uninstall, return, and reinstall process to finish, but we are satisfied with the outcome. March 2025: Paid $9,799.99 for a battery bank, inverter, and PV panels that were held up in delivery, came damaged over two days by two different delivery services and now don't function.
V
Vivian Ito
Canada
Honestly the poorest support from staff
Honestly the poorest support from staff I have ever experienced...!
I got some stuff from them, ran into trouble with a water pump, worked with Amanda and things went pretty well, and I returned the pump and they quickly sent a replacement. Sadly, I ran into trouble with the second pump. To keep a long (and I mean a pretty Long) story short, this started at the start of the summer and I still haven't got a water pump. I paid for the return label to send the pump back and it still hasn't shown up.
Pretty lousy service. I really suggest spending your money with someone who cares.